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How does whatsapp work technically4/15/2023 ![]() We found that WhatsApp was used more frequently than other social media platforms for communication with family and friends. ![]() We also investigated WhatsApp usage during COVID-19.Ī quantitative exploratory study and qualitative content analysis of a sample of WhatsApp group interactions during the pandemic in Saudi Arabia were combined. ![]() This study analyzed a WhatsApp group of friends in Saudi Arabia and their messages regarding the coronavirus disease 2019 (COVID-19) pandemic during the first wave of infections to capture their attitudes, emotions, and perceptions related to the pandemic. ![]() It is a platform considered appropriate for expressing emotions. In particular, WhatsApp is a messaging application used for sharing information and keeping in touch with individuals and groups. Social media is an integral part of daily life as people are exposed to considerable amounts of information via social media. Our study reveals informality and accessibility as the primary motivators for reappropriating IMs and examines how this repurposing behavior connects to privacy, digital possessions, and lifelogging. We used an iterative process of open-coding and affinity diagramming to reveal three key themes: users' reappropriation of messaging technologies for saving, remembering, and transferring information users' struggles and strategies to find information buried in conversations and users' emotional attachments and attitudes about keeping and deleting this data. We conducted a survey, with 81 responses, and interviewed 14 participants to understand the unexpected ways instant messengers are used for purposes beyond communication, focusing on how they are used for Personal Information Management (PIM). This study explores how users reappropriate instant messengers, their motivations, and the associated factors behind this behavior. Instant messengers (IMs) have created an unprecedented shift in interpersonal communication.
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